1-DAY Accidental Counsellor

The Accidental Counselling Course aims to provide people who find themselves in a position of supporting somebody who may be experiencing stress and or distress but doesn’t necessarily have formal qualifications or experience in doing so. Whether it be in our personal or professional lives, people often find themselves equipped with technical or task-oriented skills and knowledge. Good listening skills, compassion, empathy, and the ability to recognise signs of deteriorating mental health are important, but sometimes lacking.

Being equipped with the knowledge and skills to manage difficult conversations gives participants a framework for managing conflict, stress, or distress when engaged with another while having the awareness to uphold personal and professional boundaries.

This course will engage you with captivating videos, audios, theories, and a 24-page workbook filled with practical information and exercises to consolidate your key learnings.

You will learn how to help someone identify their strengths, that assist them to manage their problems better, and easier. You will learn how to reframe their thinking to give them a different perspective on something that previously painted a negative picture.

What You Will Learn

What is / isn’t counselling?

Personal characteristics of an Accidental Counsellor

Different communication styles

Overview of listening skills and how to be an effective listener

How to have a ‘calm conversation’ and not take things personally

Recognising common communication blockers

Understanding different emotions and their impacts on our communication

A brief overview of mental illness and mental wellbeing, as well as suicide awareness

The importance of personal and professional boundaries

The importance of self care, for both ourselves and those we are engaging with

Learning Outcomes

Be familiar with basic communication skills and how to use them.

Understanding the Accidental Counsellor Role.

Develop strategies for dealing with people in crisis.

Learn the difference between aggressive, passive and assertive behaviours.

Learning to identify our own limitations and knowing when and how to refer to professional supports

Gain an overview of mental health and wellbeing as well as mental illness.

Recognise the need for self-care and develop ways of looking after yourself and others.

Book Accidental Counsellor Training

Learn what to do and say if you find yourself in the position of accidental counsellor.

Request a Workshop

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Testimonials

Hear from people who have participated in our in-person and online suicide prevention training.